Last Updated: January 30, 2025
Agreement to Terms
By accessing and using ReliefHorizon’s website (www.reliefhorizon.com) and services, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you disagree with any part of these terms, you must not use our website or services.
Service Description
ReliefHorizon operates as a connection platform between individuals seeking debt relief solutions and service providers who offer such solutions. We do not directly provide debt relief, consolidation, or settlement services. Instead, we facilitate introductions between users and independent service providers who may assist with debt-related needs.
Electronic Communications Consent
When you use ReliefHorizon’s services, you consent to receive communications from us electronically. These communications include service updates, notices, disclosures, and agreements. You agree that electronic communications satisfy any legal requirements for written communications. We will provide these communications through email or by posting them on our website.
Electronic Signature Authorization
By using our services, you authorize the use of electronic signatures for documents and agreements. This authorization extends to all electronic records and transactions conducted through our platform. You acknowledge that electronic signatures carry the same legal weight and enforceability as traditional handwritten signatures.
Required Technology
To access our services effectively, your system must meet certain technical requirements. You need reliable internet access, a current web browser supporting 256-bit encryption, and software capable of viewing PDF documents. You are responsible for maintaining and updating your system to ensure continued access to our services.
User Registration and Account Security
When creating an account or submitting information through our platform, you must provide accurate, current, and complete information. You agree to update this information promptly if any changes occur. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.
Service Provider Relationships
ReliefHorizon connects users with independent debt relief service providers. These providers maintain separate terms of service and privacy policies. By accepting these Terms, you acknowledge that:
- Service providers operate independently from ReliefHorizon
- Each provider maintains their own service terms and conditions
- Provider services are subject to separate agreements
Automated Communication Consent
By submitting information through our platform, you expressly consent to receive communications through various channels, including automated calls, text messages, and emails. This consent extends to communications from both ReliefHorizon and matched service providers regarding debt relief services and related offerings.
Credit Authorization
You authorize ReliefHorizon and its service providers to obtain credit reports and related information about you from credit reporting agencies. This authorization allows for soft credit inquiries to assess program eligibility and identify appropriate debt relief solutions. You understand that service providers may need to conduct additional credit checks subject to their own terms and policies.
User Conduct and Prohibitions
When using our services, you agree to act in good faith and provide truthful information. You must not engage in activities that could harm our platform or other users. Prohibited activities include submitting false information, attempting to manipulate our systems, or using our services for any unlawful purpose.
Information Accuracy
While we strive to maintain accurate information on our platform, we cannot guarantee the completeness or accuracy of all content. Service offerings, terms, and availability may vary. You should verify all information independently and carefully review service provider terms before proceeding with any debt relief program.
Intellectual Property Rights
All content on the ReliefHorizon website, including text, graphics, logos, and software, is our exclusive property or licensed to us. You may not reproduce, modify, or distribute our content without explicit written permission. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.
Disclaimer of Warranties
ReliefHorizon provides its services “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. You use our services at your own risk and discretion.
Limitation of Liability
Under no circumstances shall ReliefHorizon be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes but is not limited to damages for loss of profits, goodwill, data, or other intangible losses.
Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. We may also impose limits on certain features or restrict access to parts or all of the service without liability or obligation to you.
Legal Compliance
You agree to comply with all applicable laws and regulations when using our services. This includes federal, state, and local laws regarding debt relief services, electronic communications, and consumer protection. You must not use our services if doing so would violate any applicable law or regulation.
Termination of Service
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in the United States.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the modified Terms. We will notify you of significant changes through our website or email.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]